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Refund and Return Policy

GENERAL ORDER INFORMATION

Orders CANNOT be changed, modified, or cancelled after checkout.

If you use a discount code of 30% or more, the items that the code covers are FINAL SALE and cannot be returned back to us.

If you have any questions on our return policy prior to you placing your order, or you are having issues placing your order, please LiveChat us on our website at www.ShopPriceless.com; email us at Hello@ShopPriceless.com, or call us at 1-866-745-1800 for additional assistance.

 

RETURNS

Oops! Sometimes the things we love don’t always work out. No problem!

Your package will include a return form with detailed return instructions.

Our Return Address is:

Shop Priceless

ATTN:  RETURNS DEPARTMENT

1000 W. Vista Bonita Drive, Suite 107

Phoenix, AZ  85027

 Returns received after 30 days will not be accepted.

  • We will gladly accept unworn and unwashed merchandise (free of any stains from makeup, deodorant or wear, or smell of cigarette smoke, pet hairs, odors, etc), all items must be in the original condition with all product tags attached within 30 days from the shipped date.
  • Merchandise will be returned for ONLINE STORE CREDIT ONLY within 15 days of receiving return at our warehouse. Credit will be for the amount paid for the merchandise. Credit will be only for the merchandise and not for shipping charges.
  • Once your return is received you will be notified by email.
  • When making the return please include the original return slip included with your merchandise and any notes as to why it is being returned.
  • Please note that exact colors of merchandise can vary due to lighting and computer resolutions. Clothing patterns may also vary.¬† These do not qualify as damaged or defects and the buyer will pay return shipping if the merchandise is returned to our warehouse.
  • The customer is responsible for all return shipping costs.
  • We highly recommend shipping returns/exchanges with a tracking number. Shop Priceless is not responsible for any lost returns.

 There will be NO STORE CREDIT  for the following:

  • ¬†Sale/clearance items
  • ¬†Intimates (bras/bralettes)
  • ¬†Bodysuits
  • ¬†Swimwear
  • ¬†Makeup
  • ¬†Earrings and/or necklace sets including earrings

Any of these items that are returned will not be sent back to you or refunded.

If a package is returned to us as "undeliverable" it will be processed for Store Credit less any return shipping fees associated with the package.

 

EXCHANGES

  • Due to high demand and limited quantities of our merchandise, we will not be offering exchanges on any of our merchandise. Returned merchandise will be processed for STORE CREDIT ONLY.
  • We recommend purchasing the desired size of the items, and then shipping back the item you want returned so that you don‚Äôt miss out on the item selling out or your size no longer available.

 

 DEFECTS OR DAMAGES

If you receive an item that is damaged, defective, incorrect or missing items it must be reported within 72 hours of receiving your order. You may report to Shipping@ShopPriceless.com. If we are not notified within 72 hours of receiving your merchandise it will no longer qualify for a return or a replacement.  Please include a photo of the damage or defect in your email to Shipping@ShopPriceless.com

  • We are not responsible for damages to clothing caused by improper care handling or incorrect sizing.
  • Please note that exact colors of merchandise can vary due to lighting and computer resolutions. Clothing patterns may also vary.¬† These do not qualify as damaged or defects and the buyer will pay return shipping if the merchandise is returned to our warehouse.